Ticky Helpdesk - Support Ticketing System & Knowledge base

Free Download Ticky Helpdesk – Support Ticketing System & Knowledge base

Byadmin

Ticky Helpdesk is only available on Envato

Version : 1.7.0

Ticky

Features

  • Ticket management
  • Knowledge base management
  • Customer and employee management
  • Gerenciamento de classificação
  • Knowledge Base Rating
  • Knowledge Base Friendly URL
  • Knowledge Base Search
  • Social login, users can log in with Envato, facebook and google.
  • Multilingual, you can add/translate the app into your own language just from the dashboard
  • Receive email notifications for every new ticket or ticket response
  • Auto-close tickets, resolved tickets can be closed automatically after X days
  • Automatically assign tickets to available agents
  • Manage saved responses to quickly respond to common tickets
  • Search clients, articles, tickets and categories for admins
  • professional design
  • Rich text editor that supports uploading images
  • Easy to install and update
  • high performance
  • And more…

Demo

http://ticky.pandisoft.com/

Admin account : 
Username : [email protected]
Password : 12345678

Agent account : 
Username : [email protected]
Password : 12345678

Customer account : 
Username : [email protected]
Password : 12345678

Requirements

  • PHP version >= 7.4.0
  • Enable OPENSSL
  • mysqlnd está habilitado
  • Activar PDO
  • mbstring is enabled
  • enable enabler
  • povolit xml
  • ctype را فعال کنید
  • enable file info
  • povolit json
  • Komprimierung aktivieren
  • enable bcmath
  • GD_library is enabled
  • activa iconv
  • Exif aktivieren

Documentation and Support

You can find documentation online and get support via the links below

http://support.pandisoft.com/

Change log

Update 1.7.0 – 26 July 21

Fixed : Bug on register page
Fixed : Errors not show

Update 1.6.9 – 19 July 21

New feature : Manager role permissions from Settings page
Single page (Articles, Categories, saved replies, Settings page)
New feature : Articles multi-Language
New feature : User custom fields
New feature : Auto save ticket reply on browser as draft
New feature : reply attachments ( Agent / admin can can send attachments with ticket reply )
Fixed : Known Bugs and Issues

full changelog

Ticky Helpdesk – Support Ticketing System & Knowledge base [Free Download]
Ticky Helpdesk – Support Ticketing System & Knowledge base [Nulled]

PHP Scripts » Help and Support Tools

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