FAST - WordPress Support Ticket Plugin

FAST is the best WordPress support ticket plugin.

You can now have a professional support ticket system on your WordPress site that is easy for your customers to use. It's so fast, it's like chatting with your customers!FAST will add a complete support system to your WordPress site. No extensions or add-ons are required.

We even use FAST ourselves to provide support tickets for our 20,000+ customers on Theme Forest.

Because we use FAST for our own support tickets, we know that keeping customers waiting will upset them.That's why FAST will use email and Slack notifications to provide you and your team with the latest updates.

Quick function

Unlimited support tickets
Unlimited proxy and client users
Support unlimited products
Super fast (like in a chat room!)
assign agent- FAST will distribute tickets to agents when they arrive
Campos de ticket personalizables- Add your own fields to get more information from your customers.
saved replies- Save your most common replies for quick replies.
Ticket attachment- Attach the image/file to your reply
Search for tickets- Easily manage tickets with our advanced search
quick hi- button to add Hi + customer name to the top of your ticket response
security field- Use secure fields to store ticket information externally
internal review- Comment on tickets that only agents can see, not customers
auto close- Set the time span that tickets will automatically close
FavIcon counter- Just check your browser tab to see if you have a ticket that needs a response.
Support any Envato product with FAST
Envato products- Link your Envato account to support all your products
Einloggen- Customers can log in with their Envato account
Verify Envato Purchase- FAST will show you if all your customers have purchased the information.
View Envato Support Periods- Make sure your customers still support your product.
FAST works with any WooCommerce e-store
WooCommerce support- WooCommerce customers can create tickets using their WooCommerce account and orders.
my order button- Add support button to WooCommerce store order page
Stay informed about your tickets
Email notification- Customers and agents will receive an email when their tickets are responded to.
Slack notification- Track your entire support team and FAST will post messages when any tickets are replied/created/assigned
email pipeline- Respond to tickets using email only!
Runs on a single WordPress page
Suitable for any subject
10 Amazing Color Schemes
Can be translated by . po file
Well-known 100% solid support
And more

How it works

FAST can be set up to provide out-of-the-box support for any type of product or service.It can also be configured to handle support tickets for Envato marketplaces, such as topic forests or codecanyon authors.

Envato mode has all the features of regular mode plus some additional features from the Envato author

WooCommerce mode allows you to add support systems to your store. Customers can select the orders and products they need support when creating a support ticket