FAST – WordPress Support Ticket Plugin (Free Download)
FAST is the best WordPress support ticket plugin.
You can now have a professional support ticket system on your WordPress site that is easy for your customers to use. It’s so fast, it’s like chatting with your customers!FAST will add a complete support system to your WordPress site. No extensions or add-ons are required.
We even use FAST ourselves to provide support tickets for our 20,000+ customers on Theme Forest.
Because we use FAST for our own support tickets, we know that keeping customers waiting will upset them.That’s why FAST will use email and Slack notifications to provide you and your team with the latest updates.
Quick function
- Unlimited support tickets
- Unlimited proxy and client users
- Support unlimited products
- Super fast (like in a chat room!)
- assign agent- FAST will distribute tickets to agents when they arrive
- Campos de ticket personalizables- Add your own fields to get more information from your customers.
- saved replies- Save your most common replies for quick replies.
- Ticket attachment- Attach the image/file to your reply
- Search for tickets- Easily manage tickets with our advanced search
- quick hi- button to add Hi + customer name to the top of your ticket response
- security field- Use secure fields to store ticket information externally
- internal review- Comment on tickets that only agents can see, not customers
- auto close- Set the time span that tickets will automatically close
- FavIcon counter- Just check your browser tab to see if you have a ticket that needs a response.
- Support any Envato product with FAST
- Envato products- Link your Envato account to support all your products
- Einloggen- Customers can log in with their Envato account
- Verify Envato Purchase- FAST will show you if all your customers have purchased the information.
- View Envato Support Periods- Make sure your customers still support your product.
- FAST works with any WooCommerce e-store
- WooCommerce support- WooCommerce customers can create tickets using their WooCommerce account and orders.
- my order button- Add support button to WooCommerce store order page
- Stay informed about your tickets
- Email notification- Customers and agents will receive an email when their tickets are responded to.
- Slack notification- Track your entire support team and FAST will post messages when any tickets are replied/created/assigned
- email pipeline- Respond to tickets using email only!
- Runs on a single WordPress page
- Suitable for any subject
- 10 Amazing Color Schemes
- Can be translated by . po file
- Well-known 100% solid support
- And more
How it works
FAST can be set up to provide out-of-the-box support for any type of product or service.It can also be configured to handle support tickets for Envato marketplaces, such as topic forests or codecanyon authors.
Envato mode has all the features of regular mode plus some additional features from the Envato author
WooCommerce mode allows you to add support systems to your store. Customers can select the orders and products they need support when creating a support ticket
Useful links
Credits
- Open SansШрифты Google
- Style based on Google Material Design
FAST – WordPress Support Ticket Plugin [Free Download]
FAST – WordPress Support Ticket Plugin [Nulled]
WordPress