Support Ticket System

Support Ticket System

Overview

A simple and flexible support system to manage your ecommerce store support. Integrating a support ticket system with an e-commerce store can help increase sales.Give your customers a place to contact them to resolve issues they are facing or to make inquiries in a better way than the traditional email-based system of contacting us without a transcript of the conversation.The support ticket system allows the use of email systems and other systems to handle large numbers of support tickets.

Why choose to integrate a support ticket system (help desk) system into an ecommerce store?This module is built on the belief that better serving your customers is the key to leading the market today.By providing professional support to your customers quickly, you build the trust of your customers, which is the most important part of success.To this end, we have built a powerful Help Desk management platform that allows you to centralize all tickets with multiple ticket statuses as needed.

Features

  • Help customers build a foundation of trust by quickly and thoroughly
  • Serve your customers better in the shortest time span
  • Separate interface for support counter
  • Customers can easily create tickets with or without creating an account.
  • Emails for each ticket response and corresponding ticket status
  • Sorting Tickets for Multiple Sectors
  • Multiple statuses of work orders
  • Create articles for FAQs
  • Categorize articles by knowledge base section
  • Create footage instead of long articles
  • Supports separate profiles for users (no glitches)
  • Multilingual text
  • The place to solve all common problems
  • Quality code from the best professionals in the market
  • Mobile friendly (responsive) design
  • Supports journal topics + all other topics
  • Provides VQMOD and ODMOD modification systems
  • Follow the OpenCart code architecture
  • Simple module installation and enable/disable at any time
  • Organize documents and presentations
  • Simple and easy to install
  • Dedicated support team provides free and fast extended support
  • Stay informed about tons of new features

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Support Ticket System [Free Download]
Support Ticket System [Nulled]

Plugins ยป OpenCart

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